Known as the MBA for the hospitality industry, FIU’s online master’s degree in Hospitality Management with a Revenue Management specialization is an applied business degree that gives you the flexibility to learn in your own space, at your own pace. Students will gain specific managerial and finance mastery to prepare them to work on the business side of a multibillion-dollar international industry. Courses are focused on finance, human resources, marketing, law, globalization and competitive methods for multinational companies and leadership. This specialization concentrates on revenue-related courses including demand management, hospitality enterprise technology, segmentation and price optimization and strategic revenue management. Graduates of The Chaplin School of Hospitality & Tourism Management are sought-after for their high-quality and relevant education.
With a wide range of careers, the hospitality industry is one of the largest sectors in the service industry and provides a vast number of opportunities for those with an MS in Hospitality Management – Revenue Management Specialization.
Florida International University’s Chaplin School of Hospitality & Tourism Management has been distinguished as one of the top hospitality programs in the United States. Online students reap the benefits of education from FIU, which sits in one of the most strategic locations for any hospitality management school. South Florida is a global epicenter for the hospitality and tourism industries and is recognized as the gateway to Latin America and the Caribbean. The Chaplin School is also in close proximity to mega theme parks in Orlando and Tampa. Top hotel brands, restaurants, airlines, spas, clubs, golf destinations and cruise lines call Miami their home. In fact, Miami is known as the cruise ship capital of the world.
The Chaplin School, in partnership with Southern Glazer’s Wine & Spirits, supports the annual production of the Food Network & Cooking Channel South Beach Wine & Food Festival presented by Capitol One (SOBEWFF®). The event, which is the largest of its kind in the U.S., generates experiential learning opportunities for as many as 1,200 FIU students each year. Additionally, the Chaplin School has developed many other long-standing relationships with major global hospitality and tourism corporations such as Sandals Resorts, Carnival Corporation & PLC (funder of the Carnival Gold Scholars and the Carnival Student Center on our BBC campus) and Marriott International (namesake for the school’s Marriott Tianjin China Program). The school also has partnerships with some well-known names like the Fontainebleau Miami Beach which hosts the world renowned nightclub, LIV® and food and beverage producers such as Bacardi USA, and Badia Spices.
Hotel General Manager, Food Service Manager, Entertainment Manager, Food & Beverage Manager, Convention Sales Manager, Supply Chain Manager, Cruise Operations Manager, Revenue Manager, Hotel Development, Entrepreneur.
Non-traditional Career Paths
Customer Service Manager
$34,000 - $198,000
FL: 11% ⬆️
US: 7% ⬆️
(Sources: Bureau of Labor Statistics and onetonline.org)
As a critical thinker and strategist with the goal of maximizing revenue, you will sharpen your data-gathering, analytical and decision-making skills. Using advanced techniques and modern tools, you will be prepared to devise comprehensive, company-wide revenue management strategies.
- HMG 6596 Marketing and Sales in Hospitality and Tourism: 3
- HMG 6280 Global Issues in Hospitality and Tourism: 3
- HMG 6296 Strategic Management for Hospitality and Tourism: 3
- HMG 6464 Segmentation and Price Optimization: 3
- HMG 6466 Hospitality and Tourism Revenue Management: 3
- HMG 6475 Demand Management: 3
- HMG 6477 Financial Management for the Hospitality Industry: 3
- HMG 6479 Strategic Revenue Management: 3
- HMG 6697 Hospitality Law Seminar: 3
- HMG 6916 Hospitality Industry Research Project: 3
- HMG 6946 Graduate Internship: 3
- Elective Graduate Course
The following must be submitted:
Online master's programs application ($30).
GPA - Minimum 3.0 GPA in upper-division coursework.
GMAT/GRE –Not required if your undergraduate GPA is at least 3.0 in upper-division coursework.
Official transcripts -- All applicants must submit official transcripts from all previously attended colleges/universities. Transcripts must be submitted in sealed envelopes directly from the respective institutions. A four-year bachelor degree from an accredited institution as well as a minimum grade point average (GPA) of 3.0 in upper-division coursework is required.
Proof of Degree -- Submit official proof of degree: a notarized copy of the original diploma is required if the degree is not posted on the official transcripts.
Only those applicants who have submitted complete application packets will be considered. Meeting the minimum requirements is not a guarantee of admissions.
Proof of English Language Proficiency. If you earned a bachelor's degree in a country whose official language is not English, you must demonstrate English language proficiency by earning a passing score on the Test of English as a Foreign Language (TOEFL) or the International English Language Testing System (IELTS). TOEFL required minimum score: 550 (paper-based exam) or 80 (internet-based). IELTS required minimum score: 6.5. When requesting official scores, please refer to FIU Institution code 5206. TOEFL / IELTS scores are valid for two years. View list of TOEFL/IELTS-exempt countries.
Graduate programs can use the Duolingo English Test for the entering graduate classes through Fall 2023.
Please visit Duolingo English Test for more information about how to register for the exam.
FIU Minimum Duolingo English Test Score: 105
Course by Course Evaluation. If your post-secondary educational history includes coursework outside the United States, you must submit a course-by-course credential translation and evaluation, with grade point average (GPA) calculation included, for all non-U.S. coursework. FIU accepts evaluations/translations from any NACES member evaluation service.
FIU accepts evaluations/translations from any NACES member evaluation services, below are a few FIU recommends:
Josef Silny & Associates, Inc., International Education ConsultantsWorld Education Services
7101 SW 102 Avenue
Miami, FL 33173
Phone: 305-273-1616 | Fax 305-273-1338
www.jsilny.org | email@example.com
Visit the Josef Silny & Associates FIU Form for details
PO Box 745
New York, NY 10113-0745
www.wes.org | firstname.lastname@example.org
Educational Credential Evaluators, Inc.
PO Box 514070
Milwaukee, WI 53203-3470
414-289-3400 | www.ece.org
Official Transcripts Translation. If official transcripts are not in English, a second copy of the transcript must be requested for translation. Both the official translation, as well as the original transcripts, must be submitted to FIU.
Certified Copy of Diploma. If you obtained your degree at a foreign institution.
- As a fully online degree, this program is ineligible to grant/provide F-1 Student visas.
Official transcripts/translations must be submitted directly by the respective institution(s) in electronic format or mailed in a sealed institution envelope to:
FIU Graduate Admissions, P.O. Box 659004, Miami, FL 33265-9004
Address for Express Mail/Courier Services:
FIU Graduate Admissions, Modesto A. Maidique Campus, BT 201, 11200 S.W. 8th Street, Miami, FL 33199
Transcripts from domestic universities can be sent electronically directly from the issuing institution to email@example.com.
Pursuing your graduate degree is one of the best investments you can make – one that will open doors to personal and professional opportunities. Our tuition costs represent some of the best values in higher education, and we also offer financial aid support to help you reach your goals.
The total cost of the online Master of Science in Hospitality Management is $24,750 for Florida residents and non-Florida residents. Students pay for courses at the beginning of each semester. All fees are subject to change.
Scholarship opportunities available
FIU offers Academic Works, a website that matches students with relevant scholarship opportunities. Find the one that’s right for you! Academic Works is an online scholarship application tool where FIU students can browse and apply for more than 100 scholarships, made possible by the generosity of FIU alumni and friends. Students can apply after they are matriculated into one of our programs. For more information visit https://give.fiu.edu/business-governance/scholarships/.
There are other third party resources that prospective students can access while researching on how to pay for school. Below are various links that provide more information on financial aid and scholarship opportunities:
Federal Financial Aid
For information on Federal Financial Aid and the Free Application for Federal Student Aid (FAFSA), please visit our financial aid page.
Faculty value student exploration and encourage innovation. They serve as mentors and models who challenge and inspire students. Chaplin school faculty members combine strong academic credentials with excellent teaching skills and extensive executive-level industry experience to inspire students to become leaders in hospitality and tourism. Students learn from experts on all aspects on the field from wine tasting to leadership and entrepreneurship to sustainability. Professors are steeped in knowledge about the newest new inroads to outside fields such as healthcare, and the geopolitical influence on hospitality in emerging markets. Faculty also prepare students with sound approaches to financing and networking to help encourage opportunities and innovation.
Dr. Lisa Cain is an assistant professor in Florida International University’s Chaplin School of Hospitality and Tourism Management. She earned her PhD from the University of Nevada, Las Vegas in Hospitality Administration, her Master’s degree from Florida International University in Hospitality Management and her Bachelor’s degree from Smith College in English Language and Literature. She also spent a year studying at Oxford University in England. She currently teaches marketing management, and globalization and competitive methods in the hospitality industry and has previously taught organizational behavior, restaurant management and operations, and leadership, management and ethics. Dr. Cain’s research interests fall within the broad topics of organizational behavior and marketing with an emphasis on understanding internal and external customer behavior. Specifically, she has studied work life balance for executive chefs, substance abuse among hospitality workers, and loyalty in the hospitality industry. She continues to develop research in these topics as well as in the emerging topics of robotics and co-creation in hospitality.
Joseph Cilli is the Department Chair, Associate Teaching Professor and Director of Distance Learning. With over 24 years of direct experience in the computer technology industry, Joseph Cilli currently serves as the Director of Distance Learning for the Chaplin School of Hospitality & Tourism Management at Florida International University. He has served as a professional speaker and educator. Through his experience and educational pursuits, he has become a recognized expert in online learning and instructional technology.
Mr. Cilli holds a Bachelor of Business Administration (B.A.) degree in marketing with a minor focus on computer science; a Master of Science (M.S.) degree in computer science from the University of Miami; and has pursued a Doctorate (Ph.D.) degree in computer science in the field of data mining. He has also completed a graduate certificate in E-Learning & Online Teaching in 2012 from the University of Wisconsin-Stout.
His speaking engagements have included presentations on current trends in online learning, curriculum development for online programs, hospitality technology innovations, privacy and security, and customer expectations. Although his primary role is related to online learning, he continues to teach various subjects related to computer technology.
Originally from Hoboken, New Jersey, he lives in Pembroke Pines, Florida, with his wife and five children. He is deeply involved in youth sports and community engagement, enjoys traveling, and cooking.
Dr. Miranda Kitterlin is an Assistant Professor in the Chaplin School of Hospitality and Tourism Management at Florida International University, where she teaches graduate level Hospitality Management courses. She received her doctoral degree in May of 2010 in Hospitality Administration from the University of Nevada, Las Vegas. She holds a Master’s degree in Human Resources and a Bachelor’s degree in Hotel, Restaurant and Tourism Management from the University of Louisiana, Lafayette.
Prior to beginning a career in academia, Dr. Kitterlin worked for 11 years in the lodging and food and beverage industries in Louisiana, Michigan, and Las Vegas. What began on a whim as an entry-level front-of-house position quickly developed into operational management, sales, and human resources management roles, and a lifelong passion for Hospitality Management. During her industry career, Dr. Kitterlin encountered a number of employee issues that led her to seek answers in academic research. Each scholarly investigative venture fueled the desire to begin another, resulting in her decision to pursue a terminal degree and a future in academia.
Her first educational venture was as an instructor as St. Landry Accelerated Transition School, where she designed a Hospitality and Tourism curriculum and skills certification program for the vocational educational program. During her university level academic career, Dr. Kitterlin has taught both traditional and online Hospitality Management classes at the University of Louisiana, Lafayette, the University of Nevada, Las Vegas, James Madison University, and now Florida International University, where she teaches Master’s degree classes in Hospitality Industry Organizational Behavior, and Case Studies in Hospitality Management.
Dr. Kitterlin’s research focuses primarily on Food and Beverage, Human Resources, and Organizational Behavior issues. She has published on topics of foodservice industry employee selection and screening, employee behavior and perceptions, training needs of hospitality employees, food-safety education, and hospitality student learning styles. Much of her work centers on employee substance abuse and employment drug-testing in the hospitality industry.
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33 Credits Required
$24,750 Tuition (In-State)
$24,750 Tuition (Out-of-State)
- #2 Best Online Master’s in Hospitality Management 2020 from OnlineSchoolsReport.com
- Ranked No. 1 Best Online Hospitality Management Program by BestColleges.com
- Ranked No. 1 for Best Online Hotel Management Programs by AffordableCollegesOnline.com
- Chaplin School ranked in top 50 worldwide (QS World University Rankings by Subject), 2019
- 12-month program
- Flexible schedule
- No industry experience required
- No thesis required
- This program grants you access to Career Engage and associated scholarships.
- Chaplin School of Hospitality & Tourism Management Essential Employee Scholarship