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Degree Title

Master of Science

Apply by:

Dec. 05

 

To begin:

Jan. 09

Overview

Known as the MBA for the hospitality industry, FIU’s online master’s degree in Hospitality Management is an applied business degree that gives you the flexibility to learn in your own space, at your own pace. Within the Hospitality Management master’s degree program, the Cruise Line Operations Track, the first of its kind in the nation, offers students a specialization that focuses on the $23.8 billion cruise line industry. 

The M.S. in Hospitality Management: Cruise Line Operations Track prepares leaders to design and develop customer experiences of the future as it provides students with unique, real-world opportunities to cultivate their academic experiences.

Leveraging its deep connections within the cruise line industry, the Chaplin School of Hospitality and Tourism Management has enhanced its high-quality teaching, state-of-the-art research and creative activity with a degree that addresses the critical need for hospitality and tourism industry leaders in all aspects of the cruise line industry.

Curricula will cover cruise industry law including maritime law, port state laws and international treaties; cruise line leadership including human resources and general management, culture, policy and impact; sustainability including new technology, consumption, consumer demand and local infrastructure; and logistics and shoreside operations including forecasting, research strategic planning, customs, insurance, security and financing, etc.

  • Why Apply?

    With record-breaking numbers of “Sunshine State” tourists every year, Florida International University’s Chaplin School of Hospitality and Tourism Management, sits in one of the most strategic locations for any hospitality management school as most of the cruise companies are headquartered in South Florida. Moreover, Florida is home to PortMiami, the No. 1 busiest cruise port in the U.S. More than 6.8 million passengers traveled through PortMiami in 2019, and the port is also home to 20 cruise lines berthing 55 ships. After PortMiami, Port Canaveral, No. 2, is home to 47 vessels and Port Everglades, No. 3, is home to 41 vessels. FIU is in a unique position to offer its students exclusive access to leaders embedded within the cruise line industry, real-time information and current case studies to instruct students on the most salient aspects of cruise line travel and operations today.

    Of note, the global cruise line industry is also continuing its steady growth and will need a stream of professionals to fill new positions. Moreover, China is the fastest-growing cruise market in the world and is expected to be the largest by 2030. There are 12 new departure ports and up to three new home ports slated for construction in China. Pre-COVID, it was projected that the Chinese cruise line market would host roughly eight to 10 million guests a year. 

    Cruise industry workers are employed on ships and also work in ports, in head offices, in travel agencies and in many other locations. The M.S. in Hospitality Management: Cruise Line Operations Track takes this vast range of managerial pathways into consideration to prepare graduates for immediate application of their skills. The multibillion dollar industry is in need of managers to help support the massive numbers of tourists each year at more than 2,000 cruise line ports worldwide. Additionally, in 2021, 28 new ships launched and more than 17 new ships are on order to launch in 2022 and 2023. Experts indicate that pandemic-induced pent up demand for cruise line travel will propel the industry to new heights in the years to come.

    With a wide range of careers, the hospitality industry is one of the largest sectors in the service industry and provides a large number of opportunities for those with an M.S. in Hospitality Management: Cruise Line Operations Track.

     
    Partnerships

    The Chaplin School, named for Mr. Harvey Chaplin, Chairman of Southern Glazer’s Wine & Spirits, annually co-produces the Food Network & Cooking Channel South Beach Wine & Food Festival (SobeWFF) along with Southern Glazer’s. The event, largest of its kind in the U.S., generates experiential learning opportunities for as many as 1,200 FIU students each year. Additionally, the Chaplin School has developed many other long-standing relationships with major global hospitality and tourism corporations such as Carnival Cruise Lines (funder of the Carnival Gold Scholars and the Carnival Student Center on our BBC campus) and Marriott International (namesake for the school’s Marriott Tianjin China Program), along with some well-known names among food and beverage producers to the industry such as Bacardi, Badia and Quirch that have greatly contributed to the school’s Restaurant, Culinary and Spirits Management programs. Global corporate partners have been central to efforts to expand funding opportunities to students, serve the local community, provide employment experiences, and deliver the resources needed to advance the quality of education and service provided to students and alumni. Building meaningful relationships with industry organizations has been an integral part of the Chaplin School’s highly-successful existence, earning the #1 ranking for U.S. online hospitality and tourism programs for six years in a row. 

  • Careers

    Career Path

    Hotel General Manager, Food Service Manager, Entertainment Manager, Food & Beverage Manager, Convention Sales Manager, Supply Chain Manager, Cruise Operations Manager, Revenue Manager, Hotel Development, Entrepreneur.

    Non-traditional Career Paths

    HR Coordinator

    Customer Service Manager

    Sales Representative

    Recruitment Consultant

    Communication Coordinator

    General Manager

    Income Range

    $34,000 - $198,000

    Industry Outlook

    FL: 11% ⬆️

    US: 7% ⬆️

    (Sources: Bureau of Labor Statistics and onetonline.org)

  • Courses

    33 Credit hours total. No thesis will be required for this track.

     

    CORE COURSES 

     

    Hospitality and Tourism Industry Research Analysis 3

    Hospitality and Tourism Technology Innovations 3

    Financial Management for the Hospitality Industry 3

    Organizational Behavior in the Hospitality and Tourism Industry 3

    Global Issues in Hospitality and Tourism 3

    Strategic Management for Hospitality and Tourism 3

    Graduate Internship 3

     

    CRUISE LINE OPERATIONS COURSES 

     

    Logistics and Shoreside Operations 3

    Cruise Line Leadership 3

    Cruise Industry Law 3

    Sustainability in Cruise Line Operations 3

    This is an 11 course, 33 credit program. Both the Strategic Management for Hospitality and Tourism and Graduate Internship should be completed in the final semester.

     

    TENTATIVE COHORT SCHEDULE

     

    Fall 2022

     

    Term A

    Hospitality and Tourism Industry Research Analysis

    Hospitality and Tourism Technology Innovations

    Term B

    Financial Management for the Hospitality Industry

    Organizational Behavior in the Hospitality and Tourism Industry

     

    Spring 2023

     

    Term A

    Global Issues in Hospitality and Tourism

    Logistics and Shoreside Operations

    Term B

    Cruise Line Leadership

    Sustainability in Cruise Line Operations

     

    Summer 2023

     

    Term A

    Strategic Management for Hospitality and Tourism

    Term B

    Cruise Industry Law

    Term C

    Graduate Internship

  • Requirements

    Admissions Documents

    The following must be submitted: 

    Online master's programs application ($30).

    GPA - Minimum 3.0 GPA in upper-division coursework.

    GMAT/GRE –Not required if your undergraduate GPA is at least 3.0 in upper-division coursework.

    Official transcripts -- All applicants must submit official transcripts from all previously attended colleges/universities. Transcripts must be submitted in sealed envelopes directly from the respective institutions. A four-year bachelor degree from an accredited institution as well as a minimum grade point average (GPA) of 3.0 in upper-division coursework is required. 

    Proof of Degree -- Submit official proof of degree: a notarized copy of the original diploma is required if the degree is not posted on the official transcripts.  

    Only those applicants who have submitted complete application packets will be considered. Meeting the minimum requirements is not a guarantee of admissions. 

    International Students

    Proof of English Language Proficiency. If you earned a bachelor degree in a country whose official language is not English, you must demonstrate English language proficiency by earning a passing score on the Test of English as a Foreign Language (TOEFL) or the International English Language Testing System (IELTS). TOEFL required minimum score: 550 (paper-based exam) or 80 (internet-based). IELTS required minimum score: 6.5. When requesting official scores, please refer to FIU Institution code 5206. TOEFL / IELTS scores are valid for two years. View list of TOEFL/IELTS-exempt countries.

    Official Transcripts Translation. If official transcripts are not in English, a second copy of the transcript must be requested for translation by an official translation agency. Both the official translation, as well as the original transcripts, must be submitted to FIU.

    Certified Copy of Diploma. If you obtained your degree at a foreign institution. 

    Note to international students: I-20s or F-1 transfers will not be issued since it is an online program. 

     

    Official transcripts/translations must be submitted directly by the respective institution(s) in electronic format or mailed in a sealed institution envelope to: 

    FIU Graduate Admissions, P.O. Box 659004, Miami, FL 33265-9004 

    Address for Express Mail/Courier Services:

    FIU Graduate Admissions, Modesto A. Maidique Campus, BT 201, 11200 S.W. 8th Street, Miami, FL 33199

    Transcripts from domestic universities can be sent electronically directly from the issuing institution to gradadm@fiu.edu.
  • Tuition and Aid

    Pursuing your graduate degree is one of the best investments you can make – one that will open doors to personal and professional opportunities. Our tuition costs represent some of the best values in higher education, and we also offer financial aid support to help you reach your goals.

    Scholarship opportunities available

     

    Academic Works

    FIU offers Academic Works, a website that matches students with relevant scholarship opportunities.  Find the one that’s right for you!  Academic Works is an online scholarship application tool where FIU students can browse and apply for more than 100 scholarships, made possible by the generosity of FIU alumni and friends.  Students can apply after they are matriculated into one of our programs.  For more information visit https://give.fiu.edu/business-governance/scholarships/.

    Other Resources

    There are other third party resources that prospective students can access while researching on how to pay for school.  Below are various links that provide more information on financial aid and scholarship opportunities:

    Federal Financial Aid

    For information on Federal Financial Aid and the Free Application for Federal Student Aid (FAFSA), please visit our financial aid page.
  • Top Faculty

    Faculty value student exploration and encourage innovation. They serve as mentors and models who challenge and inspire students. Chaplin School faculty members combine strong academic credentials with excellent teaching skills and extensive executive-level industry experience to inspire students to become leaders in hospitality and tourism. Students learn from experts on all aspects of the field from wine tasting to leadership and entrepreneurship to sustainability. Professors are steeped in knowledge about the newest new inroads to outside fields such as healthcare, and the geopolitical influence on hospitality in emerging markets. Faculty also prepare students with sound approaches to financing and networking to help encourage opportunities and innovation.

  • View Our Info Session

    Learn more about the details of our program by listening in to our information session.

fiuonline.fiu.edu

33 Credits Required

fiuonline.fiu.edu

$24,750 Tuition Cost

Highlights

  • 100% online

  • 12-month program

  • Program starts Fall Term

  • This program grants you access to Career Engage and associated scholarships

  • #2 Best Online Master’s in Hospitality Management 2020 from OnlineSchoolsReport.com

  • Ranked No. 1 Best Online Hospitality Management Program by BestColleges.com

  • Ranked No. 1 for Best Online Hotel Management Programs by AffordableCollegesOnline.com

  • Chaplin School ranked in top 50 worldwide (QS World University Rankings by Subject), 2019.

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