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FIU Canvas Help is here for assistance while you complete your degree, providing technical assistance with your Canvas online, hybrid, or web-assisted courses.

FIU students can access Canvas technical support 24 hours a day, 7 days a week, 365 days a year via phone, ticket, or online chat. FIU Canvas Help is also available Monday - Friday, 8am - 10pm, for on-campus support! Below are some of the items FIU Canvas Help can assist with, but please visit our website for more details.

Technical Assistance with Canvas

Not sure how to find or use a certain Canvas feature, or not sure how to get something done in Canvas? FIU Canvas Help can help you become familiar with that feature or answer any questions you have regarding Canvas.

Reviewing Canvas Issues

Did an issue prevent you from taking an assessment or submitting an assignment? FIU Canvas Help Team will document the details of what you encountered, notify your instructor, and have your issue escalated for further review. If applicable, FIU Canvas Help will provide details on how to prevent the issue from possibly occurring again.

Other Inquiries

FIU Canvas Help provides a Canvas Help Center that could provide an answer to your question. FIU Canvas Help can also connect you with the right party at FIU to address your inquiry.





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