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FIU Canvas Help is here for assistance while you complete your degree, providing technical assistance with your Canvas fully online and hybrid courses.

FIU students can access Canvas technical support 24 hours a day, 7 days a week via phone, ticket, or online chat. FIU Canvas Help is also available Monday - Friday, 8am - 10pm, for on-campus support in MANGO 550!

Below are some of the items FIU Canvas Help can assist with, but please visit the website for more details on receiving support.

Self Service Articles for Canvas

Not sure how to find or use a certain Canvas feature, or not sure how to get something done in Canvas?  The FIU Canvas website provides a Canvas student articles section, with a plethora of helpful information  that could provide an answer right away!  

Technical Assistance with Canvas

Need help logging into Canvas? Unsure how to change your password? FIU Canvas Help can assist you with any type of Canvas questions you may have, and can help walk you through how to use the features of Canvas.

Technical Issue with Canvas

Did an issue prevent you from taking an assessment or submitting an assignment?  FIU Canvas Help will document the details of what you encountered, troubleshoot the problem with you directly, notify your instructor, and have your issue escalated for further review. If applicable, FIU Canvas Help will provide details on how to prevent the issue from possibly occurring again. 





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