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Graduate Certificate

Conflict Resolution and Consensus Building

Steven J. Green School of International and Public Affairs


The Conflict Resolution and Consensus Building Certificate Program offers students at the post-baccalaureate level the opportunity to pursue an interdisciplinary concentration in the study of conflict resolution and to gain an intellectual background in the theories and methodologies of conflict resolution and consensus building. The certificate enhances interdisciplinary connections among Business, Criminology, Education, Human Resources Management, International Relations, Labor Studies, Law, Political Science, Psychology, Public Administration, Sociology, Women’s and Gender Studies, and complements studies in other areas.

If you are interested in pursuing this certificate, contact us today.

Why Apply?

In modern society, the ability of various sectors to understand one another’s perspectives, to learn methods to reduce potential conflicts, and to develop mechanisms to work toward building consensus is extremely critical. The issues that may be explored in this area of study are multidisciplinary and lend themselves to a broad-ranging interdisciplinary certificate which will allow students both to gain an understanding of the major concepts and issues in the field.

Conflict (open or hidden) in organizations has a high cost. Professional conflict increases turnover and decreases productivity, creating an overall unhealthy work environment. Personal conflict also has long term consequences that impact conflicted parties’ well-being, especially children. Understanding the nature of conflict enables individuals to effectively manage their personal and professional lives and challenges.

Upon completion of the program, participants will be able to:

  • Deal with difficult people and situations
  • Express anger responsibly
  • Use positive language to work with strong emotions
  • Assess your conflict styles and behavioral patterns
  • Manage work teams through confrontation into cooperation
  • Identify the role of culture in conflict to effectively engage in cross-cultural interactions
  • Understand and use the stages of forgiveness and reconciliation 


The courses below should be understood to be a partial list; students should consult with the advisor of the certificate program about current course offerings. Students are required to take courses from a minimum of two departments. Other related courses may be accepted as electives pending approval from the Labor Center Academic Programs Coordinator.

Students are required to take 18 credit hours (6 courses) of graduate level course work outlined below.

Two Required Core Courses (6 credits)

  • LBS 5465 Mediation Techniques (Certificate Capstone)
  • LBS 5485 Fundamentals of Conflict Resolution

Two Conflict Resolution Courses (6 credits)

  • LBS 5155 Workplace Diversity
  • LBS 5215 Women in the Workplace
  • LBS 5466 Family Mediation
  • LBS 5467 Civil Mediation
  • LBS 5486 Dynamics of Conflict Management

Two Electives (6 credits)

Two related courses may be accepted (or from the above list) pending the Academic Programs Coordinator’s approval: dbarata@fiu.edu

  • LBS 5464 Labor Arbitration
  • LBS 5507 Labor and Employment Law
  • LBS 6945 Internship in Labor Studies/Alternative Dispute Resolution


18 graduate credits (six 3 credit graduate level courses) are required to complete the program.

Who should apply to this program?

  • Students currently enrolled in a FIU Master's or Doctoral degree program
  • Prospective students who earned a Baccalaureate degree from an accredited university.
  • Professionals with a Baccalaureate or higher who are seeking to earn point towards becoming a Florida mediator. For more information about the point system to become a Florida mediator, please check the specific requirements at the State County or Federal level.  

Tuition & Aid

Pursuing your online education is one of the best investments you can make – one that will open doors to personal and professional opportunities. Our tuition costs represent some of the best value in higher education, and we also offer financial aid support you need to reach your goals.

To learn about tuition for this certificate, please contact us today.

@ A Glance

18Credits Required

$53588/ $53588
Tuition per Credit
  • Fully online certificate